| Posting Title | Technical Trainer, ASEAN |
| About Us | VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 400,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to imagine, define and deliver the future of IT through cloud computing. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group of people inspired by the opportunity to actively learn and contribute something back to the broader community. Connect with us at www.vmware.com/careers. |
| Why work for our Division | The global VMware Professional Services Organization (PSO) influences the success of each VMware implementation. The PSO team is dedicated to the success of the customer and their virtualization strategy and implementation. The PSO team ensures that VMware customers are successfully implementing their business plans from adoption all the way to a fully functioning virtualized datacenter. The VMware PSO team includes Implementation/Managed Services, Project/Engagement Management, Education Services, Partner Management and Technical Account Management (TAM) Services. |
| Job Description | Role description: Reporting to the Regional Manager of Education Services ASEAN, the Technical Trainer is responsible for delivering, developing, and maintaining technical courses for VMware distributors, channel partners, customers, and internal employees. Courses will be delivered in traditional lecture/lab settings, and, at times, on-line. Responsibilities include: Instruction - Teaching courses for customers, partners, distributors, and internal employees and education providers for VMware in Asean - Conducting train the trainer sessions - Working with fellow instructors to improve training materials and delivery - Attending New Course Rollouts and delivering this training to partners and providers in Asean Course Development - Developing custom courses using and extending existing training curriculum - Working with subject matter experts to validate course design and content - Working with course developers and marketing to determine curriculum needs - Updating and maintaining existing courseware and labs - Supporting certification efforts Other - Traveling 25% of the time in ASEAN - Supporting VATC instructors and enabling them to be certified - Delivering co teaches/TTT’s to ASEAN instructors - Responsible for instructor quality in ASEAN - Working with VMware’s Technical Publications and Systems Engineering group to ensure consistency of product documentation and training materials, and to exploit opportunities for reuse of these materials - Investigating, developing, and implementing programs for alternative education channels for customers and strategic partners, such as online “webinars”, eLearning, and technical awareness seminars - Assisting in interviewing and selecting new technical trainers - Mentoring new trainers, and providing support to other trainers, especially those based off-site - Supporting VMware sales by acting as a strong advocate for VMware products both inside and outside classes, and assisting engineers in product development by discovering and reporting bugs and requesting new features in VMware products Competencies: - 4+ years experience teaching technical material, preferably at the operating system level and below - 2+ years experience developing technical training materials - 5+ years experience in technical industry - Knowledge of systems administration, networking, client/server applications and hardware configuration: – Strong knowledge of systems administration in Linux/UNIX and Microsoft Windows operating systems – Ability to write scripts and simple programs – Good practical working ability with Linux and/or Windows utilities and applications – Experience doing and/or teaching one or more of the following: Linux/UNIX System Administration, Server Hardware Maintenance, x86 Hardware Configuration, Windows 2000+ Server Systems Administration, Storage Area Networks, Linux/UNIX Kernel Configuration & Tuning, Windows Server and Network Configuration - Experience using instructional design models including: – Analyzing audience needs and tying them to business requirements – Designing and developing student and instructor guides – Creating tests and practical lab activities - Practical knowledge of modern electronic education delivery channels (eLearning) and systems (learning management systems) - Excellent written and oral communication skills - Project management experience, preferably with large educational projects Come and work for the global leader in virtualization solutions from the desktop to the data center and make an impact on your career, your team, the company, the industry and the world by fundamentally transforming how people and organizations use laptops, desktops, servers and data centers. Apply Now! |
| Location | Singapore, SG |
| Requisition Number | 37221BR |
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Technical Trainer, ASEAN Job (Singapore, SG)
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