| Posting Title | Sr. Deal Desk Analyst- Austin, TX |
| About Us | VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume Information Technologies. Our team of 11,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today. Learn more at www.vmware.com/careers. |
| Job Description | Support the Americas Sales Organization (territories / regions TBD), focusing primarily on non-standard transactions (i.e. Enterprise License Agreements), enforcement of Company policies and procedures (Finance, Legal, Channel Programs, etc), escalation of non-standard transactions and legal document generation, maintenance, review and modification. This role will partner with multiple internal groups including Americas Field Sales, Corporate Operations, Finance and Legal to maintain efficient processes. Primary Responsibilities -Partner with the field sales organization to drive Enterprise License Agreement deal closure. -One-touch resource for field sales; responsible for liaising with all organizations involved in the Enterprise License Agreement process (finance, legal, order management, etc.) on behalf of field sales. -Own and manage the contract drafting process for non-negotiated documents. Work with Legal and Finance to facilitate document creation, approvals, and signature approval process. -Liaise with Legal to create standardized language templates to extend team’s scope of document control. -Ensure compliance with published sales and business approval policies. Be a sales advocate & partner to internal organizations to understand contract requirements. Collaborate with impacted parties to generate acceptable documents to facilitate deal closures. -Validate customer purchase orders to approved Enterprise License Agreement quote documentation, prepare order entry documents & associated approval documentation packages to expedite order management processes. -Work with the team and management personnel to identify process improvement and/or sales training opportunities. Develop & deliver sales enablement tools (e.g. Product & Pricing FAQ’s, Sales Approval templates, etc.). -Strive to meet or beat published service level agreements. -Special projects as needed -Miscellaneous reporting and process documentation Requirements: -Minimum 3+ years related experience in the software industry, channel sales, sales operations, contract and/or order management experience desired -Must be a self-starter, detail oriented, w/ strong organization skills -Strong communication and interpersonal skills; must be able to work well under pressure of heavy workload and time pressure -Intermediate MS Office Skills (Excel and Word) required -Experience using CRM applications; Siebel or Oracle a plus -Travel (including international) up to 10% may be required -Bachelor Degree preferred Benefits VMware is proud of the benefits we extend to our employees, including ample paid time off and flexible work schedules that promote a healthy work-life balance. EEO VMware is an equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental handicaps or disabilities, marital status, veteran status, sexual orientation, nor any other basis prohibited by law. Call to action We are looking to fill these strategic and critical roles as soon as possible. Join the leading sales team today. |
| Location | Austin, TX, US |
| Is this a remote or multiple location position? | No |
| Requisition Number | 40604BR |
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Sr. Deal Desk Analyst- Austin, TX Job (Austin, TX, US)
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